FAQs

Yes, the bellows we offer can be used with all Fred Morrison Pipes.  Just choose the option to remove when ordering if you already have a set.

VAT at the standard rate of 20% is applicable only to deliveries within the UK. This includes instances where customers choose to collect their orders, such as pipes or other products, directly from McCallums Bagpipes in Kilmarnock. For these transactions, the VAT charge is mandatory and included in the final price.

For customers outside the UK, VAT is not applied at the point of sale. Instead, the taxation rules of the recipient’s country will determine any duties, import taxes, or additional fees upon delivery. These regulations vary significantly between countries, so customers are encouraged to familiarise themselves with the specific import rules applicable in their region to avoid unexpected costs.

All Fred Morrison products are dispatched with accurate values declared for insurance purposes. This ensures proper coverage during transit and compliance with international shipping requirements. However, the responsibility for settling any taxes, customs duties, or associated fees that arise upon arrival in the destination country lies with the recipient.

To summarise:

• UK Deliveries (including in-store collection): VAT @ 20% is applied.
• International Deliveries: No VAT charged by Fred Morrison Pipes Ltd, but taxes and duties in the destination country are the recipient’s responsibility.
• Insurance Declarations: All products are shipped with their full value declared for insurance purposes.

Customers are advised to consult their local customs office or tax authority for precise information regarding import duties and taxes before placing an order.

Just drop us an email and we will let you know when the address change has been completed.  We will also send out a tracking link when the package leaves the factory.

All Fred Morrison Pipes are made to order.  We allow between 20-24 weeks for each order to allow the factory to process and produce the pipes at the highest quality.  We currently have a waiting time of around 26 weeks on uilleann sets.   All Reelpipes & Uilleann Pipes are set up and tested by Fred himself, this can cause some delays in delivery if Fred is on tour.

Your Reelpipes chanter should be pitched at “A=440hz”.

Your drones should be tuned as follows:-

Bass drone – A
Tenor drone – a
Alto drone – e

 

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